We will be upgrading the underlying Operating System for your server on Saturday, February 20th starting at 11:00 PM ET until 1:00 AM ET. The upgrade process will require your server to be rebooted once. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes. [...]

This is notification that our data center provider, Quality Technology Services will be making an emergency replacement of a switch blade during a maintenance window on Thursday, 14 August 2008 from 0200 to 0500 ET. During this time, you may experience brief periods of sub-optimal routing while our feeds fail over. If you have any [...]

We will be performing a minor upgrade of the Control Panel software for all accounts on Saturday, August 2nd at 10:00 PM ET. The upgrade process will take approximately 2 hours to complete. Control Panel service should be restored by Sunday morning at 12:00 AM ET. During this time, your VPS will function as normal [...]

We will be upgrading the underlying Operating System and VPS software for all VPS hardware nodes on Sunday, June 1st starting at 12:00 AM ET until 2:00 AM ET. The upgrade process will require the server to be rebooted twice. All VPS accounts will be unavailable during this time, which should not last more than [...]

During the afternoon on May 6th, the Control Panel used to manage VPS accounts went down due to a hard drive failure. After determining that the drive was not recoverable, we restored the Control Panel from our latest backup. If you have added any data to the Control Panel during the time between when our [...]

Approximately 19 hours after the first issue with hw003, we were notified that the server had become unresponsive again. This occurred around 12:30 ET on 03/26/08. Once the server came back online, we immediately started migrating the affected VPS accounts off this node to another standby node. If you noticed your site was down for [...]

We were paged about an issue with hw003, a VPS hardware node at around 5:10 PM ET. It appears that the server has crashed and we are now power cycling it. Once it is back up and service is restored to all VPS accounts we will respond. If you notice your account down at the [...]

We will be performing a minor upgrade of the Control Panel software for all accounts on Saturday, March 8th at 10:00 PM ET. The upgrade process will take approximately 4 hours to complete. Control Panel service should be restored by Sunday morning at 2:00 AM ET. During this time, your VPS will function as normal [...]

The hardware node hw002 has been rebooted. Most VPS accounts have been restarted, a few are still in the process of starting. This issue is related to the faulty network switch issue we had yesterday. Due to the impact of the issue, we will be scheduling a replacement of this equipment for tonight instead of [...]

We were paged about an issue with hw002, a VPS hardware node at around 10:45 AM ET. We were unable to correct the issue while the server was online, so we have initiated a rebooted of the server. Once it is back up and service is restored to all VPS accounts we will respond. If [...]