The network switch replacement which was scheduled for Sunday, September 2nd at 2:00 AM ET has been rescheduled for Saturday, September 1st at 12:00 AM ET. The reason for rescheduling for a sooner time is due to some additional issues that this switch has caused. At the moment, it is operating properly, but to ensure [...]

The hardware node hw002 has been rebooted. Most VPS accounts have been restarted, a few are still in the process of starting. This issue is related to the faulty network switch issue we had yesterday. Due to the impact of the issue, we will be scheduling a replacement of this equipment for tonight instead of [...]

VPS Hardware Node Problem

August 31st, 2007

We were paged about an issue with hw002, a VPS hardware node at around 10:45 AM ET. We were unable to correct the issue while the server was online, so we have initiated a rebooted of the server. Once it is back up and service is restored to all VPS accounts we will respond. If [...]

We will be replacing one of our core network switches on Sunday, September 2nd, at 2:00 AM ET. Due to the nature of this change and the potential impact it may cause, we are anticipating an outage of all services for approximately 15 minutes. During this time your account will be unavailable. Once the work [...]

We believe the network latency issue reported around 1:30 ET today is resolved. We are still watching closely to determine if there are still any disruptions in service. From what we can tell, the latency occurred between 1:30 ET and 2:30 ET. We do not have all of the information yet, but we believe the [...]

Network Latency Reported

August 30th, 2007

We are currently experiencing network latency to the 4t Networks facility. Although we currently do not know the cause, we are investigating and will report back once more information is available.

We will be upgrading the server hardware for DRH01 on Saturday August 11th, 2007 from 10:00 pm – 4:00 am ET. During this time, your services will be unavailable. No changes to the Domino Server software will occur and you should expect no changes after the upgrade is complete. Please feel free to contact us [...]

This is notification that our data center provider, Quality Technology Services will be performing maintenance on the Core Routing Infrastructure during a maintenance window on Tuesday 07 August 2007 from 0200 to 0500 ET. They will be testing fail over systems to each network provider. We expect some intermittent connectivity loss and degraded traffic routing [...]