Approximately 19 hours after the first issue with hw003, we were notified that the server had become unresponsive again. This occurred around 12:30 ET on 03/26/08. Once the server came back online, we immediately started migrating the affected VPS accounts off this node to another standby node. If you noticed your site was down for [...]

VPS Hardware Node Problem

March 25th, 2008

We were paged about an issue with hw003, a VPS hardware node at around 5:10 PM ET. It appears that the server has crashed and we are now power cycling it. Once it is back up and service is restored to all VPS accounts we will respond. If you notice your account down at the [...]

We will be performing a minor upgrade of the Control Panel software for all accounts on Saturday, March 8th at 10:00 PM ET. The upgrade process will take approximately 4 hours to complete. Control Panel service should be restored by Sunday morning at 2:00 AM ET. During this time, your VPS will function as normal [...]

This is notification that our data center provider, Quality Technology Services will be performing an upgrade of the Core Network Infrastructure during a maintenance window on Thursday, 06 March 2008 from 0200 to 0500 ET. We expect that the work will cause brief or sporadic losses of Internet connectivity. If you have any question or [...]