We wanted to post some details on the attack so far. Currently, two IP addresses have been targeted, 64.57.246.146 and 64.57.246.123. 64.57.246.146 began sometime early in the morning (ET) on Tuesday. We were alerted to an event at approximately 9:45 AM ET. Once our team, including our upstream provider, found the problem, the IP was [...]

At this moment, the affected IP’s have been blocked. We are currently working with our network provider to ensure no other IP’s are attacked. Unfortunately, with issues like this, we are somewhat at the mercy of the attacker. We are hoping that considerable resources used against us will be stopped. At this time though, all [...]

It appears that the DDOS attack has expanded to include other IP addresses owned by the customer who was attacked yesterday. Currently, we are noticing about 85% packet loss into our facility. We have already taken steps to block all IP’s that this customer owns and have completely suspended any activity with this customer on [...]

We believe the network issue has now been resolved. An additional IP address was being attacked and that has been blocked. Once that was completed, our network traffic came down to a reasonable level. We are investigating the problem now to see how this started and will take any necessary action as is required. At [...]

The DDOS traffic is still coming to that specific IP. We are looking to get this blocked at an even higher level, as the blocks in place are not enough to stop the attack. The IP in question has been removed from our network. Once the block is in place at the higher level, we [...]

We have located the source IP address of the Distributed Denial of Service (DDOS) attack and have had our upstream providers block this. After doing so, network connectivity has been restored, although we have had intermittent outages lasting a few minutes. We are currently working with our providers to see if this is a separate [...]

We have received notification that the current outage is related to an inbound DDOS attack. This attack is not specific to our network, as it appears that other locations/companies are being attacked as well. We are currently looking into this and hope to find a root cause shortly. All DDOS traffic is currently inbound to [...]

We are currently experiencing network issues in our Suwanee, Georgia data center. This started at approximately 9:55 AM ET. We have notified our upstream network provider who is currently looking into the problem. They have acknowledged that this appears to be a problem with their equipment. As soon as we know more information, we will [...]

We wanted to let all of our customers know that the User Agreement has been updated to include our network provider’s Acceptable Use Policy. The policy can be reviewed by visiting http://qualitytech.com/home/acceptableuse.jsp. In accordance with our existing agreement, the changes will take affect 2 days after the update is made. If you have any questions [...]