Server Upgrade Notice for 05/20/11

May 16th, 2011

We will be upgrading the underlying Operating System for your server on Friday, May 20th starting at 10:00 PM ET until 2:00 AM ET. The upgrade process will require your server to be rebooted once. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes.

If you have any questions or concerns, please let us know.

Network Maintenance Notice for 04/03/11

March 29th, 2011

On 04/03/11 from 2400-0100 EDT, 4t Networks Data center engineers will perform maintenance to install several new switches at the Suwanee, GA Data Center.

No impact to customer services is anticipated during this maintenance, other than brief moments of sub-optimal routing for a period of less than 5 minutes.

4t Networks is committed to providing the highest possible quality of service, and therefore we proactively notify our customers so that you may have the opportunity to manage your business appropriately.

If you have any questions or concerns, please let us know.

Network Maintenance Notice for 03/15/11

March 9th, 2011

On 3/15/11 from 0200-0500 EDT, 4t Networks Data center engineers will perform maintenance to be move traffic away from one of its three service providers currently in-service at the Suwanee, GA Data Center.

***No impact to customer services is anticipated during this maintenance, other than brief moments of sub-optimal routing as the traffic is rerouted to the other providers.

4t Networks is committed to providing the highest possible quality of service, and therefore we proactively notify our customers so that you may have the opportunity to manage your business appropriately.

While we have taken every precaution to minimize complications during this event, there exists a certain amount of risk and the possibility of extended service disruption.

If you have any questions or concerns, please let us know.

Server & Java Upgrade Notice for 02/26/11

February 21st, 2011

We will be upgrading the underlying Operating System for your server on Saturday, February 26th starting at 10:00 PM ET until 4:00 AM ET. The upgrade process will require your server to be rebooted once. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes. Additionally, during this maintenance window we will also be updating all servers with Java/JDK installed because of a security flaw in some versions.

This flaw may be exploited over a network without the need for a username and password). Successful attack of this vulnerability can result in unauthorized ability to cause a hang or frequently repeatable crash (complete Denial of Service) of the Java Runtime Environment. Java based application and web servers are especially at risk from this vulnerability.

Oracle Security Alert February 2011 – CVE-2010-4476

Oracle Critical Patch Updates and Security Alerts:

http://www.oracle.com/technetwork/topics/security/alerts-086861.html

Oracle Security Alert CVE-2010-4476:

http://www.oracle.com/technetwork/topics/security/alert-cve-2010-4476-305811.html

If you have any questions or concerns, please let us know.

Network Maintenance Notice for 01/25/11

January 24th, 2011

Beginning on 1/25/11 from 0200-0500 EST, 4t Networks Data center engineers will move traffic off its legacy backbone network to a new backbone transport network affecting the Suwanee, GA Data Center. 4t Networks will leave the legacy backbone in-service and simply promote the new solution into service during the change window.

The purpose for this change is to employ more advanced technologies and a new transport design that will better protect our Internet transport against external faults (fiber-cuts for example) without noticeable impact to customers.

Minimal impact to customer services is anticipated with the possibility of momentary packet loss during the maintenance window.

While we have taken every precaution to minimize complications during this event, there exists a certain amount of risk and the possibility of service disruption. We are committed to providing the highest possible level of service; therefore, we strive to increase client satisfaction and productivity through our proactive approach to customer notification.

Server Upgrade Notice for 01/15/11

January 10th, 2011

We will be upgrading the underlying Operating System for your server on Saturday, January 15th starting at 10:00 PM ET until 2:00 AM ET. The upgrade process will require your server to be rebooted once. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes. If you have any questions or concerns, please let us know.

ProFTPD Patch – Bug 3521 – Telnet IAC processing stack overflow

November 10th, 2010

A flaw in the popular ProFTPD FTP server potentially allows unauthenticated attackers to compromise a server. The problem is caused by a buffer overflow in the pr_netio_telnet_gets() function for evaluating TELNET IAC sequences.

4t Networks has applied patches to all services affected. Details of bug are linked below.

ProFTP
Bug 3521 – Telnet IAC processing stack overflow

http://bugs.proftpd.org/show_bug.cgi?id=3521

Parallels
ProFTPD Remote Code Execution Vulnerability and Exploit

http://www.parallels.com/products/plesk/ProFTPD

If you have any questions or concerns, please let us know.

Server Upgrade Notice for 11/13/10

November 9th, 2010

We will be upgrading the underlying Operating System for your server on Saturday, November 13th starting at 10:00 PM ET until 3:00 AM ET. The upgrade process will require your server to be rebooted once. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes.

In addition, if you have a Lotus Domino account and reside on one of the following servers, we will be performing some emergency hardware maintenance, the server will be down during a portion of and possibly the entire maintenance window. No changes will be made to your account.

Server: internet10/eapps
Server: internet11/eapps
Server: internet12/eapps

If you have any questions or concerns, please let us know.

Server Upgrade Notice for 09/25/10

September 15th, 2010

We will be upgrading the underlying Operating System for your server on Saturday, September 25th starting at 11:00 PM ET until 1:00 AM ET. The upgrade process will require your server to be rebooted once. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes. If you have any questions or concerns, please let us know.

Server Upgrade Notice for 06/05/10

May 26th, 2010

We will be upgrading the underlying server software for your account on Saturday, June 5th starting at 10:00 PM ET until 2:00 AM ET. The upgrade process will require your server along with your account to be rebooted. Your services will be unavailable at some point during this maintenance window, which should not last more than 10 minutes.

In addition, if you have a Lotus Domino account and reside on one of the following servers, we will be upgrading the Lotus Domino version from R7 to R8.5. The Domino server will be down for the entire duration of the window. Please note that no changes will be made to your configuration information such as the site ip address, server ip address, domain name, server name, etc. This will remain the same.

Server: internet4/eapps
Server: internet6/eapps
Server: internet7/eapps
Server: internet8/eapps
Server: internet10/eapps
Server: internet11/eapps
Server: internet12/eapps

If you have any questions or concerns, please let us know.